Terms & Conditions

Last updated: 31/07/2026

These Terms & Conditions (“Terms”) govern your use of peterhyderabad.com (the “Site”) and any purchase you make from Peter Hyderabad (“we”, “us”, “our”). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. About us

Business: Peter Hyderabad
Registered address: Vanasthalipuram, Hyderabad
Email: Hyderabadpeter@gmail.com
Phone: +91 98498 09996

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract under Indian law to purchase from the Site. By ordering, you confirm that you meet these requirements.

3. Your account

If you create an account, you are responsible for keeping your login details secure and for all activity under your account. Please notify us immediately of any unauthorised use. We may suspend or terminate accounts that violate these Terms.

4. Products, pricing and availability

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
We try to display product colours and details accurately, but actual colours may vary slightly due to screen settings, lighting and photography.
All products are subject to availability. We may limit quantities, discontinue products, or correct pricing/description errors at any time.
In case of an obvious pricing error, we are not obliged to honour the incorrect price and may cancel the order (with a full refund of any amount paid).

5. Orders and acceptance

Placing an order is an offer to buy. Your order is confirmed only when we accept it and dispatch the item.
We reserve the right to accept, refuse or cancel any order at our discretion — including for suspected fraud, stock issues, pricing errors, or delivery-area limitations. If we cancel a paid order, we will refund you in full.

6. Payment

We accept payments through our secure payment gateway, including UPI, credit/debit cards and net banking, and we offer Cash on Delivery (COD) where available.
By providing payment details, you confirm you are authorised to use the payment method. Payments are processed by third-party gateways subject to their terms.

7. Shipping and delivery

Shipping timelines, charges and coverage are set out in our Shipping Policy, which forms part of these Terms.

8. Returns, exchanges and refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

9. Intellectual property

All content on the Site — including the brand name, logo, designs, text, graphics and images — is owned by or licensed to us and is protected by applicable intellectual-property laws. You may not copy, reproduce, or use any of it without our prior written permission.

10. Acceptable use

You agree not to:

use the Site for any unlawful, fraudulent or harmful purpose;
interfere with the Site’s security or operation;
copy, scrape or resell content without permission;
place orders using false or another person’s details.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential losses arising from your use of the Site or products. Our total liability for any claim will not exceed the amount you paid for the relevant order. Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.

12. Indemnity

You agree to indemnify and hold us harmless from any claims, losses or expenses arising from your breach of these Terms or misuse of the Site.

13. Governing law and jurisdiction

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

14. Changes to these Terms

We may update these Terms at any time. The current version will always be available on this page. Continued use of the Site after changes means you accept the updated Terms.

15. Contact us

Peter Hyderabad Email: Hyderabadpeter@gmail.com Phone: +91 98498 09996